Return Policy
Purchased from Anticbikes.com:
Future Motion accepts returns on all unused and unopened items within 30 days of delivery. We are unable to accept refunds on any opened/used Antic Bikes or accessories. When a product is returned, a restocking fee is applied which will be deducted from your total refund amount.
Restocking Fee:
| Product | Restocking Fee |
| Accessories | 15% of cost of the item |
| Antic Bikes | $50 |
To initiate a refund:
Please visit our support site (or email Support@anticbikes.com) and submit a request to initiate an RMA and receive further instructions. Please make sure to have your order number ready.
Additional Information:
- Future Motion does not provide a label for any returns
- We recommend using a shipping method with tracking
- Future Motion is not liable for any items damaged/lost in transit to us
- When returning an Antic Bike, please use a ground shipment method. Antic Bikes contain large batteries that cannot travel via air shipment
- A refund will be processed within 2 business days from receiving the product(s)
- Refunds will be processed back to the original payment method that was used to pay for the order
- If an item is deemed used/ridden, the product will be returned to the sender, and no refund will be processed
Purchased from Authorized Retailers:
Only product(s) purchased directly through Anticbikes.com can be returned to us. If you purchased your product(s) from an authorized reseller/dealer, we are unable to assist in providing a refund as the product(s) were not purchased directly through Future Motion and your money is with the authorized reseller/dealer. We recommend checking with the reseller/dealer you purchased it from and see what their return policy is. Although we cannot assist with providing a refund, if you believe your product is not working as intended, we would be happy to have your product(s) sent to our repair facility for a warranty claim if determined to be defective.